Present designs, implements and manages IT solutions and services to support Digital Transformation with a broad and integrated offer able to cover the entire value chain.
Through Managed Services, Present guarantees the availability, robustness, security of IT architecture and of the entire technological infrastructure, with H24/7 solutions, applications and services. Present guides organisations in the design and modernisation of their infrastructures providing expertise on the full technology stack and an ongoing innovation to serve the business.
Present has set up an organised and advanced structure comprising an extremely high number of professionals able to offer their expertise on multiple technological platforms, with a speedy intervention, physical proximity, and H24/365 support. Thanks to the two control rooms in Turin and Naples, operating in business continuity, Present is able to provide support services H24/7, with the necessary security levels, without need for a physical intervention.
File Transfer Management, Batch Scheduling Management, Backup & D/R Management, Database Management.
Core Network Management, Network Virtualization Management, Security Infrastructure Management, Cloud Security Management, Security Lifecycle Management.
Monitoring 24×7, Service Desk 24×7, Automation Management, Cloud Management (infra), Container Management, Platform Management, Virtualization Management, Storage Management, Middleware Management, Tool Management (ITIM, ITSM, AIOps), Cloud Collaboration Tools Management, SAP Basis.
Through Remote Monitoring & Management functions, Present secures any simple or complex infrastructure. The two Control Rooms in Turin and Naples work in a business continuity mode and allow to supply support services H24/7, with the necessary security levels, placing the local service beside the remote one.
Log Management, Knowledge Management and service quality measurement tools guarantee the necessary security and compliance with regulations and agreed service levels, allowing the measurement of qualifying service parameters, for the Continual Service Improvement scopes, a basic concept of ITIL methodologies.